Our Services

As a full-service integrated marketing agency, we draw on specialist knowledge from our team and trusted collaborators to deliver only the best-in-class tailored solutions ranging from digital marketing, website development, PR, social media marketing, SEO, market research, segmentation projects, engagement programmes and creative design.

 

Our Services

By combining engaging design and user-friendly interfaces with a deep understanding of your customer journey and their behaviour, we can create a serious impact for you out there in the market.

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How we work with you

We are a marketing agency that works on a basis to suit you… from bespoke support on a project-by-project basis to our flexible yet competitive growth packages.

Project Basis

We are happy to work on singular projects for you, wether it is a new website or app build, new brand identity or creative video production.

The Roaches, Staffordshire

Lean Growth Packages

We offer a range of excellent value growth packages that are ideal for businesses that don’t have an existing marketing function. These consist of strategic planning and implementation on a retained basis.

Our Process

We have an established process that we follow to ensure that we fully understand the complexities of your business and the challenges of your environment before we begin any work.

This is an opportunity for us to get to know your business and identify opportunities to help you grow. This initial consultation will be focused on where you are currently, what strategy and tactics you are currently using, what your marketing challenges are, and will result in us identifying some initial areas of opportunity to explore in more depth during your discovery session. 

Following the consultation, we may recommend further strategic planning sessions depending on your requirements, or if you already have a clear idea about what you need, we can collate an in-depth personalised proposal for you to review and you can then choose wether you would like to work with us to achieve those objectives.

Your discovery session focuses on drawing out explicit needs from the implied needs arising from your challenges that were discussed in the initial consultation session. Depending on your needs, this may involve discussion with your senior management team and other stakeholders within the projects to understand their requirements and pinch points within your current processes. This is particularly important if we are developing a new platform such as an app or website that may be used as an interface between internal teams and your customers. This discovery session allows us all of the information that we need to ensure that the recommendations we make are robust and fit for purpose. 

Following your consultation or discovery session we will make specific recommendations for your marketing and communications activity. This may be a comprehensive strategic plan, or it may be a robust specification for a new platform. We will talk you through your proposal and answer any questions that you have as well as providing a quotation for the works to be carried out. 

Following your approval of the solutions we recommend, we will provide a comprehensive implementation plan and project timeline. If we are building a new platform you will receive regular updates on the project plan and critical path to completion.  

 

For retained services, you will receive a monthly report on the works carried out, the impact and reach they have had, and any recommendations for adaptations for the future that we have identified. We are constantly learning, and the marketing world is constantly changing, so we move with it and ensure we can optimise your results wherever possible with new techniques. 

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Reach Out

We look forward to getting to know you.

07817 488 522

kathryn@conceptcommunications.co.uk