We guide and support you on your marketing journey

We are a full service integrated marketing agency based in Staffordshire and operating throughout the UK.

Who are we?

We are an integrated creative marketing and communications agency based in Staffordshire.

We devise lean growth strategies for clients operating in a range of industries and have the full capability to deliver them.

We combine commercial understanding with creativity and technical knowledge to create robust marketing solutions that drive sales.

As a full-service integrated marketing agency, we draw on specialist knowledge from our team and trusted collaborators to deliver only the best-in-class tailored solutions ranging from digital marketing, website development, PR, social media marketing, SEO, market research, segmentation projects, engagement programmes and creative design.

Our Midlands based team are experienced in B2B and B2C marketing across a variety of industries including pharmaceuticals, healthcare and clinical services, construction products and services, professional services and materials handling equipment.

Kathryn Hyde

Kathryn Hyde

Managing Director

Our Industry Expertise

Healthcare & Pharmacy

We help clients in the healthcare and pharmaceutical industries engage customers, patients and stakeholders.

Professional Services

We know how to present professional services firms and their people as the go to experts.


We have a deep understanding of the construction industry, and the distribution channels and needs within them.

Materials Handling

We know how to showcase technology to capture the imagination of operations professionals, helping them to drive efficiency and increase safety.


In truth I thought we were doing a pretty good job when it came to strategic marketing, though knew there were gaps that needed filling. What transpired was the gaps were canyons and within no time at all we had a plan to fill them. Not only did Kathryn set up a 12-month marketing campaign covering our key products, but she has also been instrumental in creating a cohesive structure within the business. In short, exceptional value for money.

Simon Shearman

Managing Director, Performance Adhesives Ltd

Where do I start, a thank you, I guess? In a very short period (2 days) I needed to create a prospectus. I hadn’t got a clue where to start or what should even be included. I contacted concept Communication and spoke to Kat and was honest with where we were at and what I needed. Kat and Concept Communications were exactly what I needed. No pushy sales tactics trying to sell me anything I didn’t want etc, Kat just spent an hour with me asking a few key questions about the business asked me to send over some documents I’d used for tenders etc and before I knew it, I had a professional looking prospectus built by someone you would have thought had known the business for years not a few days. I’m very happy with the overall service and a big thank you for helping me out in such a short period of time.

Dean Bell

Operations Director, Stone Utility Services

I've worked with Kathryn for ten years and often sought her advice for marketing my business. She regularly provides helpful insight and ideas. After making the decision to develop a new brand in recent months, Kathryn has helped me to design research methods to gauge consumer needs and build these into my design phase, understand and empathise with my target market, develop my brand positioning, pitch the brand to influencers to get their support and has helped me work on my investor pitch to help me secure capital to market the brand.

Sarah McClymont

Sportswear Entrepreneur, Stoke-on-Trent

I can highly recommend Kathryn and Concept Communications. They combine creative marketing with a practical and down-to-earth approach that works really well to get results for my business.  

Richard Carty

Managing Director, Netshield

Kathryn’s experience and knowledge has been invaluable to our business. Her work and expertise has helped us plan and implement a new area of business in 2021.   

Andrew Buttree

Managing Director, Ferroli UK

Kathryn’s a highly skilled and creative marketing expert who knows how to deliver measurable results for the businesses lucky enough to work with her. She has exceptional communications skills and an instinctive knowledge of how to position and market a business or service effectively. If you’re looking for a marketing professional, Kathryn comes highly recommended from me!

Jamie Summerfield

Freelance Copywriter

Kat is highly experienced, has excellent ideas and is great fun to work with as well. Definitely worth a chat to let them help you get to the next level with your marketing.

Matt Weston

Managing Director, Stones Throw Media

Fancy joining our team? We’re recruiting for a Digital Marketing Specialist

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Reach Out

We look forward to getting to know you.

07817 488 522